SIEBEL ONLINE TRAINING

Introduction
  • Siebel Applications
  • Introduction Siebal Application
  • Implementing Siebel Applications
  • Using the Siebel Client
  • Working with Data in the User Interface
  • Comparison of the Siebel CRM versions (7.5/7.7/7.8/8.0)
Architecture and Software Installation
  • Explplain the Siebel Architecture
  • How Clients Access Seibel Data
  • How To Installing Siebel software
  • Introducing Server Administration
  • Server Components and Parameters
  • Server configuration and Management
Security
  • Securing Siebel Access to the Applications
  • Controlling Access to views
  • Controlling Access to Customer Data
  • Creating the Company Structure
  • Controlling Access to Master Data
  • Authenticating Users
  • Understanding object Definitions behind a Siebel Applications
  • Understanding Siebel Tools to Examine Object Definitions
  • Understanding the Siebel Data Model
  • Understanding Business Components
  • Understanding Party Business Components
  • Understanding Business Objects
Configuration
  • The Configuration Process
  • Managing Object Definitions
  • Editing and Compiling Object Definitions
  • Understanding the Physical User Interface
  • Configuring Applets
  • Configuring Applications, Screens and Views
  • Configuring Drilldowns
  • Configuring Business Components and Fields
  • Creating business Components and Fields
  • Configuring Pick Lists
  • Configuring Multi-Value groups
  • Extending the Seibel Database
  • Exploring Integration Strategies
Enterprise Integration Manager
  • Managing Object Definitions
  • Editing ad Compiling Object Definitions
  • UI Layer Configuration: Web Templates
  • UI Layer Configuration: Applets
  • UI Layer Configuration: Applications, Screens, ad Views
  • UI Layer Configuration: Drilldowns
  • Business Layer Configuration: Joins
  • Business Layer Configuration: Existing Business Components and Fields
  • Business Layer Configuration: new Business Components and Fields
  • Business Layer Configuration: Pick lists
  • Configuring Multi-Value Groups
  • Data Layer Configuration
Workflow manager
  • Understanding Siebel Event models
  • Using Siebel State Model
  • Introducing Siebel Workflow
  • Deploying Workflow Processes
  • Invoking Workflow Processes
  • Understanding Interactive and Long-Running Flows
  • Assignments manager
  • Introducing Assignment Manager
  • Creating Sales Assignment Rules
  • Assignment Manager Configuration
  • Deploying Assignment Manager
Deployment
  • Introducing Application Deployment Manager
  • Deploying Application Customizations
Actuate Reports
  • Introduction about reports Architecture of report server
  • Simple reports
  • Master-child reports
  • Parameterized reports
E-Script
  • Browser script
  • Server script
  • Applet level
  • BC level
  • Application and Business services level
eRoadmap methodology
  • Definition stage
  • Discovery stage
  • Design stage
  • Configure stage
  • Implement
  • Deploy stage

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