SIEBEL ONLINE TRAINING

Introduction

• Siebel Applications
• Introduction Siebal Application
• Implementing Siebel Applications
• Using the Siebel Client
• Working with Data in the User Interface
• Comparison of the Siebel CRM versions (7.5/7.7/7.8/8.0)

Architecture and Software Installation

• Explplain the Siebel Architecture
• How Clients Access Seibel Data
• How To Installing Siebel software
• Introducing Server Administration
• Server Components and Parameters
• Server configuration and Management

Security

• Securing Siebel Access to the Applications
• Controlling Access to views
• Controlling Access to Customer Data
• Creating the Company Structure
• Controlling Access to Master Data
• Authenticating Users
• Understanding object Definitions behind a Siebel Applications
• Understanding Siebel Tools to Examine Object Definitions
• Understanding the Siebel Data Model
• Understanding Business Components
• Understanding Party Business Components
• Understanding Business Objects

Configuration

• The Configuration Process
• Managing Object Definitions
• Editing and Compiling Object Definitions
• Understanding the Physical User Interface
• Configuring Applets
• Configuring Applications, Screens and Views
• Configuring Drilldowns
• Configuring Business Components and Fields
• Creating business Components and Fields
• Configuring Pick Lists
• Configuring Multi-Value groups
• Extending the Seibel Database
• Exploring Integration Strategies

Enterprise Integration Manager

• Managing Object Definitions
• Editing ad Compiling Object Definitions
• UI Layer Configuration: Web Templates
• UI Layer Configuration: Applets
• UI Layer Configuration: Applications, Screens, ad Views
• UI Layer Configuration: Drilldowns
• Business Layer Configuration: Joins
• Business Layer Configuration: Existing Business Components and Fields
• Business Layer Configuration: new Business Components and Fields
• Business Layer Configuration: Pick lists
• Configuring Multi-Value Groups
• Data Layer Configuration

Workflow manager

• Understanding Siebel Event models
• Using Siebel State Model
• Introducing Siebel Workflow
• Deploying Workflow Processes
• Invoking Workflow Processes
• Understanding Interactive and Long-Running Flows
• Assignments manager
• Introducing Assignment Manager
• Creating Sales Assignment Rules
• Assignment Manager Configuration
• Deploying Assignment Manager

Deployment

• Introducing Application Deployment Manager
• Deploying Application Customizations

Actuate Reports

• Introduction about reports Architecture of report server
• Simple reports
• Master-child reports
• Parameterized reports

E-Script

• Browser script
• Server script
• Applet level
• BC level
• Application and Business services level

eRoadmap methodology

• Definition stage
• Discovery stage
• Design stage
• Configure stage
• Implement
• Deploy stage